Vn 2022 111 Project Coordinator, Qatar Processing Site (p3) Doha, Qatar job from IOM Internationale Organisation für Migration in Doha, Qatar
Sunday 8th, May 2022
Doha
Contract
Project Management / Event / Program Management
IOM Internationale Organisation für Migration is a reputed company based in Doha. We are looking for talented professional from the field of Project Management / Event / Program Management to join our team as Vn 2022 111 Project Coordinator, Qatar Processing Site (p3) Doha, Qatar.
Context:
The United States Refugee Admissions Program (USRAP) operates world-wide with a target of
providing resettlement opportunities to thousands of refugees each year. IOM provides a range
of services and support to the USRAP including, but not limited to, case processing, migration
health assessments, cultural orientation training, organized transportation and administration of
a travel loan and collections program. The Department of Operations and Emergencies (DOE),
specifically the Resettlement and Movement Division (RMM), has the organizational
responsibility to provide direction, oversight, and guidance to IOM’s global support to all
resettlement programs.
Context:
Under the United States Refugee Admissions Program (USRAP), the Resettlement Support
Center Middle East North Africa (RSC) provides critical support and processing services for
resettlement to the US. As part of an MOU between IOM and the US State Department Bureau
for Population Refugees and Migration (PRM), IOM manages the RSC for the Middle East and
North Africa (MENA). RSC MENA prepares applications for adjudication by and provides
support to visiting US Citizenship and Immigration Services (USCIS) officers, facilitates security
and medical screenings, provides information about arriving individuals to resettlement agencies
in the US and offers Cultural Orientation (CO) training to individuals departing for the US.
Under the direct supervision of the USRAP Site Lead, Qatar Processing Site in Doha, Qatar,
and the overall supervision of the Project Manager, RSC MENA the successful candidate is
responsible for Compliance, Communications and Cultural Orientation activities for RSC
MENA-Qatar Processing Site Operations.
Core Functions / Responsibilities:
1. Provide daily management and supervision of all RSC processing activities and RSC staff
working at the USRAP Processing Site including hiring and providing training and technical
assistance, assigning duties, and giving feedback to staff members on their performance on a
regular basis.
2. As requested by the Project Manager and Deputy Project Manager, RSC MENA, and in
coordination with the Project Coordinator, RSC MENA-Qatar processing Site Operations,
support field team activities outside of Doha, Qatar.
3. In coordination with the Project Manager and the Deputy Project Manager, liaise with IOM
Qatar and external partners in Qatar, including US agencies, US Embassy management, the
United Nations High Commissioner for Refugees (UNHCR), and relevant NGOs, contractors,
and other
governments to ensure the success of RSC activities in Qatar
4. Act as the primary liaison with the US Embassy AAU Consular Affairs Division. Promote
positive and clear communication between the US Embassy in Doha, Qatar, and RSC staff
members in Qatar. Keep RSC and management for RSC MENA in Jordan and USRAP
management in Qatar well-informed on the dialogue at the Processing Site.
5. Ensure the Project Manager, RSC MENA and the Deputy Project Manager, RSC MENA are
aware of the daily activities of IOM staff members in Qatar, including, but not limited to,
providing summaries of circuit ride or interview schedules, numerical and thematic processing
goals, daily processing targets and achievements, standard operating procedures, information
on USRAP Qatar policies and information or clarification on issues with individual cases or
circuit ride schedules in Qatar.
6. Ensure efficient processing of urgent and sensitive cases. Ensure seamless processing in
CAS through proper handover with a designated back-up RSC staff member when out of the
office.
7. Coordinate and provide support to USCIS Refugee Affairs Division officers in CAS on circuit
ride scheduling, file management, interpreter coordination, access permissions and other issues
as required
8. Collaborate with RSC MENA counterparts on processing and case issues while being aware
of relevant programme rules and guidelines and procedures for all programme activities,
including those related to scheduling pre-screening and adjudication interviews, preparing case
files and drafting Standard Operating Procedures.
9. Maintain and monitor confidentiality of all RSC matters to ensure programme integrity by
following the USRAP standards of conduct and IOM data protection rules. Take necessary
measures to prevent and mitigate fraud in RSC processing in Qatar.
10. As needed, organize, coordinate, and prepare travel on duty (TDYs) and short-term
assignments (STAs) of IOM staff members to Qatar. Resolve administrative and logistical
challenges related to their TDYs, including housing, transport, working space and work
equipment issues.
11. Ensure compliance of IOM staff members with necessary security measures, including those
required by the Staff Security Unit (SSU), UN Department of Safety and Security (UNDSS), and
the US Embassy in Qatar.
12. Represent RSC MENA at meetings as needed, including with high-level US and UN officials.
Prepare reports, briefings, background information, narratives, and statistical reporting as
necessary and required.
13. Perform such other duties as may be assigned.
Required Qualifications and Experience:
Education
USCIS support and out-processing;
Skills
Languages
IOM’s official languages are English, French, and Spanish.
For all applicants, fluency in English is required (oral and written). Working knowledge of Dario
or Pashto is an advantage.
Proficiency of language(s) required will be specifically evaluated during the selection process,
which may include written and/or oral assessments.
Notes
1 Accredited Universities are the ones listed in the UNESCO World Higher Education Database
(https://whed.net/home.php).
Required Competencies:
Values - all IOM staff members must abide by and demonstrate these three values:
Core Competencies – behavioural indicators level 2
Managerial Competencies – behavioural indicators level 2
IOM’s competency framework can be found at this link.
https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.p
df
Competencies will be assessed during a competency-based interview.
Other:
Internationally recruited professional staff are required to be mobile.
Any offer made to the candidate in relation to this vacancy notice is subject to funding
confirmation.
This selection process may be used to staff similar positions in various duty stations.
Recommended candidates endorsed by the Appointments and Postings Board will remain
eligible to be appointed in a similar position for a period of 24 months.
The list of NMS countries above includes all IOM Member States which are non-represented in
the Professional Category of staff members. For this staff category, candidates who are
nationals of the duty station’s country cannot be considered eligible.
Appointment will be subject to certification that the candidate is medically fit for appointment,
accreditation, any residency or visa requirements, and security clearances. Subject to certain
exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or
after 15 November 2021. This will be verified as part of the medical clearance process.
Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No
late applications will be accepted.
How to apply:
Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment
system, by 18 May 2022 at the latest, referring to this advertisement.
IOM only accepts duly completed applications submitted through the IOM e-Recruitment
system. The online tool also allows candidates to track the status of their application.
Only shortlisted candidates will be contacted.
For further information please refer to: www.iom.int/recruitment
Posting period:
From 05.05.2022 to 18.05.2022
No Fees:
IOM does not charge a fee at any stage of its recruitment process (application, interview,
processing, training or other fee). IOM does not request any information related to bank
accounts.
The United States Refugee Admissions Program (USRAP) operates world-wide with a target of
providing resettlement opportunities to thousands of refugees each year. IOM provides a range
of services and support to the USRAP including, but not limited to, case processing, migration
health assessments, cultural orientation training, organized transportation and administration of
a travel loan and collections program. The Department of Operations and Emergencies (DOE),
specifically the Resettlement and Movement Division (RMM), has the organizational
responsibility to provide direction, oversight, and guidance to IOM’s global support to all
resettlement programs.
Context:
Under the United States Refugee Admissions Program (USRAP), the Resettlement Support
Center Middle East North Africa (RSC) provides critical support and processing services for
resettlement to the US. As part of an MOU between IOM and the US State Department Bureau
for Population Refugees and Migration (PRM), IOM manages the RSC for the Middle East and
North Africa (MENA). RSC MENA prepares applications for adjudication by and provides
support to visiting US Citizenship and Immigration Services (USCIS) officers, facilitates security
and medical screenings, provides information about arriving individuals to resettlement agencies
in the US and offers Cultural Orientation (CO) training to individuals departing for the US.
Under the direct supervision of the USRAP Site Lead, Qatar Processing Site in Doha, Qatar,
and the overall supervision of the Project Manager, RSC MENA the successful candidate is
responsible for Compliance, Communications and Cultural Orientation activities for RSC
MENA-Qatar Processing Site Operations.
Core Functions / Responsibilities:
1. Provide daily management and supervision of all RSC processing activities and RSC staff
working at the USRAP Processing Site including hiring and providing training and technical
assistance, assigning duties, and giving feedback to staff members on their performance on a
regular basis.
2. As requested by the Project Manager and Deputy Project Manager, RSC MENA, and in
coordination with the Project Coordinator, RSC MENA-Qatar processing Site Operations,
support field team activities outside of Doha, Qatar.
3. In coordination with the Project Manager and the Deputy Project Manager, liaise with IOM
Qatar and external partners in Qatar, including US agencies, US Embassy management, the
United Nations High Commissioner for Refugees (UNHCR), and relevant NGOs, contractors,
and other
governments to ensure the success of RSC activities in Qatar
4. Act as the primary liaison with the US Embassy AAU Consular Affairs Division. Promote
positive and clear communication between the US Embassy in Doha, Qatar, and RSC staff
members in Qatar. Keep RSC and management for RSC MENA in Jordan and USRAP
management in Qatar well-informed on the dialogue at the Processing Site.
5. Ensure the Project Manager, RSC MENA and the Deputy Project Manager, RSC MENA are
aware of the daily activities of IOM staff members in Qatar, including, but not limited to,
providing summaries of circuit ride or interview schedules, numerical and thematic processing
goals, daily processing targets and achievements, standard operating procedures, information
on USRAP Qatar policies and information or clarification on issues with individual cases or
circuit ride schedules in Qatar.
6. Ensure efficient processing of urgent and sensitive cases. Ensure seamless processing in
CAS through proper handover with a designated back-up RSC staff member when out of the
office.
7. Coordinate and provide support to USCIS Refugee Affairs Division officers in CAS on circuit
ride scheduling, file management, interpreter coordination, access permissions and other issues
as required
8. Collaborate with RSC MENA counterparts on processing and case issues while being aware
of relevant programme rules and guidelines and procedures for all programme activities,
including those related to scheduling pre-screening and adjudication interviews, preparing case
files and drafting Standard Operating Procedures.
9. Maintain and monitor confidentiality of all RSC matters to ensure programme integrity by
following the USRAP standards of conduct and IOM data protection rules. Take necessary
measures to prevent and mitigate fraud in RSC processing in Qatar.
10. As needed, organize, coordinate, and prepare travel on duty (TDYs) and short-term
assignments (STAs) of IOM staff members to Qatar. Resolve administrative and logistical
challenges related to their TDYs, including housing, transport, working space and work
equipment issues.
11. Ensure compliance of IOM staff members with necessary security measures, including those
required by the Staff Security Unit (SSU), UN Department of Safety and Security (UNDSS), and
the US Embassy in Qatar.
12. Represent RSC MENA at meetings as needed, including with high-level US and UN officials.
Prepare reports, briefings, background information, narratives, and statistical reporting as
necessary and required.
13. Perform such other duties as may be assigned.
Required Qualifications and Experience:
Education
- Master’s degree in Social Science, International Relations, Regional Studies, or a related field
- University degree in the above fields with seven years of relevant professional experience.
- Supervisory or management experience within the USRAP, particularly in relation to RSC
USCIS support and out-processing;
- Experience working with high-profile, at-risk and sensitive program beneficiaries, and
Skills
- Demonstrated proficiency with the START (USRAP Processing System);
- Sound knowledge of program implementation and familiarity with IOM’s administrative,
- Excellent computer skills and proficiency in spreadsheet and database applications;
- Takes responsibility and manages constructive criticism;
- Works effectively with all clients and stakeholders;
- Promotes continuous learning; communicates clearly;
- Takes initiative and drives high levels of performance management;
- Plans work, anticipates risks, and sets goals within area of responsibility;
- Displays mastery of subject matter;
- Contributes to a collegial team environment;
- Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender
- Displays awareness of relevant technological solutions;
- Works with internal and external stakeholders to meet resource needs of IOM;
- Delivers on set objectives in hardship situations;
- Effectively coordinates actions with other implementing partners;
- Works effectively with local authorities, stakeholders, beneficiaries, and the broader community
Languages
IOM’s official languages are English, French, and Spanish.
For all applicants, fluency in English is required (oral and written). Working knowledge of Dario
or Pashto is an advantage.
Proficiency of language(s) required will be specifically evaluated during the selection process,
which may include written and/or oral assessments.
Notes
1 Accredited Universities are the ones listed in the UNESCO World Higher Education Database
(https://whed.net/home.php).
Required Competencies:
Values - all IOM staff members must abide by and demonstrate these three values:
- Inclusion and respect for diversity: respects and promotes individual and cultural
- Integrity and transparency: maintains high ethical standards and acts in a manner
- Professionalism: demonstrates ability to work in a composed, competent and committed
Core Competencies – behavioural indicators level 2
- Teamwork: develops and promotes effective collaboration within and across units to achieve
- Delivering results: produces and delivers quality results in a service-oriented and timely
- Managing and sharing knowledge: continuously seeks to learn, share knowledge and
- Accountability: takes ownership for achieving the Organization’s priorities and assumes
- Communication: encourages and contributes to clear and open communication; explains
Managerial Competencies – behavioural indicators level 2
- Leadership: provides a clear sense of direction, leads by example and demonstrates the
- Empowering others & building trust: creates an atmosphere of trust and an enabling
- Strategic thinking and vision: works strategically to realize the Organization’s goals and
IOM’s competency framework can be found at this link.
https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.p
df
Competencies will be assessed during a competency-based interview.
Other:
Internationally recruited professional staff are required to be mobile.
Any offer made to the candidate in relation to this vacancy notice is subject to funding
confirmation.
This selection process may be used to staff similar positions in various duty stations.
Recommended candidates endorsed by the Appointments and Postings Board will remain
eligible to be appointed in a similar position for a period of 24 months.
The list of NMS countries above includes all IOM Member States which are non-represented in
the Professional Category of staff members. For this staff category, candidates who are
nationals of the duty station’s country cannot be considered eligible.
Appointment will be subject to certification that the candidate is medically fit for appointment,
accreditation, any residency or visa requirements, and security clearances. Subject to certain
exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or
after 15 November 2021. This will be verified as part of the medical clearance process.
Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No
late applications will be accepted.
How to apply:
Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment
system, by 18 May 2022 at the latest, referring to this advertisement.
IOM only accepts duly completed applications submitted through the IOM e-Recruitment
system. The online tool also allows candidates to track the status of their application.
Only shortlisted candidates will be contacted.
For further information please refer to: www.iom.int/recruitment
Posting period:
From 05.05.2022 to 18.05.2022
No Fees:
IOM does not charge a fee at any stage of its recruitment process (application, interview,
processing, training or other fee). IOM does not request any information related to bank
accounts.
Skills required
How To Apply
Please submit your application as instructed in the job advert or Apply from Company Website