Sbca3 Customer Support Engineer F/m job from Airbus in 31707 Blagnac, France

Job Description:

A great opportunity for a Structure Repair Engineer has arisen within Airbus Toulouse .
Within the framework of Airworthiness Authorities regulations and in agreement with the SOR management policy and procedures, the job holder provides repair engineering assistance to the customers. He/she ensures timely responses, with good quality assistance, on-site when necessary.

The job holder provides feedback to management, to design organizations and to the vendors on in-service experience, on maintenance activities and on other significant issues.

He/she assists airlines in all queries on structure repair matters and ensures repair designs and instructions are timely available for airline use.

Task & accountabilities :
Your main tasks and responsibilities will include:

• Answering daily repair queries related to design and documentation

• Liaising with Design Offices to ensure requested repair definitions and justifications are timely available

• Liaising with the Spare Parts Organizations for repair parts availability

• Initiating updates of structure repair documentation

• Assisting on-site operators in structure damage evaluation or repair embodiment

• Ensuring information flow to and from operators for repair matters

• Providing technical stand-by (AOG) assistance

• Providing engineering support to other Customer Services departments

• Using TechRequest extensively and properly, for filing relevant documents and answers

This role will involve some travel for business. As such, you must be able to travel accordingly (generally not more than twice per year).

Required Skills :
You will be able to demonstrate some of the following competencies & skills:

• Qualified Engineer, with a minimum of 3 years experience

• Knowledge in aircraft structures design and stress

• General knowledge of composite materials and metallurgy

• Knowledge and experience in Structural repairs

• Knowledge and experience in MRO environment

• Experience/high interest in working with extensive and highly integrated electronic data processing systems

• Experience in Customer Services, preferably in the civil aeronautical field

• Ability to cope with highly demanding environments

• Good co-ordination and communication skills, both oral and written

• Fluent in English, both written and spoken

• Knowledge of Spanish or another language would be a plus

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

AIRBUS SAS

Contract Type:

Permanent Contract / CDI / Unbefristet / Contrato indefinido

Experience Level:

Professional / Expérimenté(e) / Professionell / Profesional

Job Family:

Customer Eng.&Technical Support&Services <JF-CS-PS>

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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected] .