Product Operations Manager job from Oyster HR in São Paulo, SP, Brazil

Friday 6th, May 2022

Oyster HR

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São Paulo, SP


Production and Operations

Oyster HR is a reputed company based in Paris (75). We are looking for talented professional from the field of Production and Operations to join our team as Product Operations Manager.

A little about us

Oyster is on a mission to create a more equal world by making it possible for companies everywhere to hire people anywhere.

In 2021, we grew rapidly, raising over $70 million in both Series A and Series B rounds and increasing our team size by nearly 10x. And we're just getting started!

As a fully distributed startup, we've built an incredibly strong leadership team and employee base across 50+ countries (and counting!). We embrace asynchronous communication and collaborative work. We live on our platform, and we're passionate about improving our product every day.

Hiring people internationally is complicated – engineering, legal, finance, operations, and HR processes all interact to make it happen. We'd like to find people who think this is as interesting a challenge as we do.

We're an inclusive and diverse workplace, and welcome applicants from marginalized groups – the world over.

The role ‍

What you'll be working on

As Product Operations Manager, your goal is to empower our Product department by ensuring they have what they need to do their job effectively and build quality products at scale. In this role, members of the Product department are your core users and you will build systems and workflows to support them. You will be joining a small but growing Product Operations team that supports a Product Management team of 20+ PMs & POs.

Key responsibilities:

  • Support and improve cross-functional collaboration and communication within the product department and across the organization.
  • Create, maintain and iterate product team process for quarterly product roadmap planning
  • Coordinate product team planning to align with company OKR planning
  • Standardize templates and resources such as PRDs and other artifacts for the product team, with scaling in mind.
  • Collaborate with Product Design and Engineering when needed to ensure new processes align and integrate with their practices.
  • Continuously iterate and optimize processes to support continuous team growth.
  • Champion a culture of continuous improvement through user feedback
  • Ensure Product Managers have easy access to feedback from users, either by building a new way to collect feedback or iterating on a current one.
  • Collaborate with User Experience Research, Customer Experience, and Sales teams to ensure prompt follow up on user feedback.

Key requirements:

  • Experience working in or very closely with Product Teams, preferably as a Product Manager.
  • Experience working in a SaaS technology company.
  • Understanding of the product development process, agile mindset and best practices.
  • Highly organized individual with a drive to optimize systems and workflows.
  • Ability to clearly and concisely communicate through writing and video.
  • Experience with implementing new tools across an organization.
  • Comfortable working in a distributed setting, applying best practices for asynchronous work, and being able to self manage.

Bonus if you have:

  • Experience working in an early stage startup.
  • Experience working with Pendo
  • Experience with product roadmapping tools such as Productboard, Aha!, or DragonBoat
You'll also need...
  • A reliable home internet connection (or be able to get one)
  • Fluent English language skills

Working at Oyster ❤️

Check out our public notion pages to find out more about what it's like to work at Oyster:

  • Welcome to Oyster!
  • Mission, Vision, Values at Oyster
  • Why Oyster is a Distributed Company
  • How We Work Together at Oyster

Benefits & Compensation

  • Competitive compensation package
  • Fully flexible hours
  • 40 days of time off, including public holidays
  • Paid parental leave. We believe that it is healthy and important to take time off to welcome a new family member, and we encourage each employee to take advantage of this benefit!
  • Work From Home setup budget (see details at Equipment at Oyster)
  • Wellness and wellbeing support through PlummHealth and Juno
  • Private Health Insurance (if you want it)
  • Time off for volunteering

Skills required

How To Apply

Please submit your application as instructed in the job advert or Apply from Company Website