Customer Service Operation Specialist job from Insta360 in Berlin, Germany

We're looking for an optimistic, results-oriented and thoughtful individual to join Insta360 for a unique opportunity to help set up the Insta360 EU/Germany office based in Berlin, Germany.

Responsibilities:

1. Operations Management and set up workflows from scratch in close coordination with HQ team in Shenzhen

2. EU inventory management and shipping logistics

3. Customer Service and Direct Customer Communication

4. Channel Marketing Support

5. Events Management

6. Local Marketing Support (eg product launches, media visits, etc.)

Requirements:

1. Bachelor degree or above

2. min. 1-2+ years experience in relevant fields

3. Ability to handle multiple projects in a fast-paced environment

4. Willing to work hard and to do a broad-base of tasks from administrative to strategic

5. Fluent in English is a must, fluent in (Mandarin) Chinese and German language is preferred

In 2015, we founded Insta360 because we wanted a better way to share experiences. We'd been searching for a 360 camera that would allow us to share great moments with people anywhere in the world. When we couldn't find the right gear to realize this vision, we decided to build it ourselves. We haven't stopped building since, bringing users the pro-grade Pro 2 and Titan, action-ready ONE X2, ONE R and thumb-sized GO. Using Insta360 cameras, you can deliver immersive experiences in filmmaking, real estate, education, entertainment, tourism, journalism and more. For more information, visit www.insta360.com

Work Remotely

• Temporarily due to COVID-19

Job Type: Full-time

Pay: 2,500.00€ - 3,500.00€ per month

Expected Start Date: 14/03/2022