Customer Service Agent - Spanish/english - Home Office job from Influx. Inc in Florianópolis, SC, Brazil

Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around the globe.

We’re looking for detail-oriented and thoughtful people to join our growing international team!

*** Please notice that this position only applies to people from Brazil living in the country and Brazilian Residents. ***

Duties

• You’ll be tasked with answering customer questions over the phone and need to be able to think on your feet, communicate clearly and effectively in writing, and empathize with customers.
• Diagnose and solve the customers’ problems via phone, email, chat.
• Communicate effectively via phone, chat, and email with our customers
• Coordinate effectively with peers and your manager
• Contribute to a high-performance and friendly workplace culture

Your commitment

• Fluency in English, spoken and written communication.
• Fluency in Spanish, spoken and written communication.
• Excellent communication skills, both on the phone and in writing.
• Personal integrity and conscientiousness.
• Strong orientation on task completion, results, and strategic goals.
• Team player.
• Continuous learner.
• Good knowledge of G-suites (Google Docs, Gmail, Google meets, Calendar, and so on).
• Have your own laptop.
• Noise-canceling headset.
• French or another language is a plus!

Benefits

• The flexibility of working from home without having to go to the office
• An international and diverse work atmosphere
• Extensive opportunities to learn from, and work with high-performing colleagues in a fast-paced environment
• Estimated monthly salary 1300 BRL
• Internet allowance

If you believe this is a perfect opportunity for your career, please feel welcome to apply here:

https://influx.typeform.com/to/VH92VjrN#thread=vsa-argentina

* Note that only will be accepted applications in English that complete the form in the hyperlink above.

Come and visit our website to learn more about us!

https://influx.com

Job Type: Full-time

Salary: R$1,300.00 - R$1,500.00 per month