Customer Care & Sales Representative (part Time) job from Asurion in Remote, United States

At Asurion, we don’t just provide customers with exceptional service — we also create a positive experience for our employees.

Hours of Operation: After successful completion of training you can pick your Part Time schedule between Monday-Friday 5pm - 11pm and Saturday 8am-1pm(Central Standard Time).

Payrate: $16/hr (+$1/hr for Spanish Bilingual)

As a Customer Care and Sales Representative, you will maintain exceptional customer service while providing remote support for customers’ inquiries about lost or damaged devices and resolving customer issues. You will also be responsible for selling our Connected Home product and other offerings to customers on every call. You will engage with the customer to understand their technology and sell protection/tech support solutions.

You will Serve, Solve and Sell!

Customer Care and Sales Representatives have a passion for selling services and solving problems!

Now Accepting Applications from the following States:

AK, AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, MI, MO, MS, MT, NC, ND, NE, NM, OH, OK, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY.

What we require:

· High school diploma or GED

· Flexibility to work all shifts as required (including evenings, weekends, or holidays)

· 6 months of previous customer service experience (Call center preferred)

· 6 months – 1 year of Sales experience

· Technical aptitude to pass our readiness assessment

· Willing to submit and pass a pre-employment background investigation and drug screen

Work at Home Requirements:

· Required that employees work in a distraction-free workplace and is ergonomically set to meet the company’s standards

· Must meet minimum internet speed requirements: 10 Mbps download speed / 5 Mbps upload speed

· Must have a hard-wired internet connection (Wifi or Hotspots are not allowed)

What skills/interests will make you a great fit for our team:

· Patience and exceptional listening skills Ability to identify, understand and upsell new products and solutions based on customer needs

· Dedication to troubleshooting problems and finding a resolution

· Confidence in multitasking

· “Challenge accepted” attitude

Job Type: Part-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• Health insurance

Experience:

• Customer Service: 1 year (Preferred)
• sales: 1 year (Preferred)

Work Location: Remote