Claims Administrator job from Claim Central in Coffs Harbour NSW 2450, Australia

• Flexible hours - suitable for working parents
• Recruiting now for an immediate start
• Breakthrough technology
• Fast paced role with an exceptional team culture
• Coffs Harbour Location

Hello Claims is the most innovative, fastest growing motor claims solution provider in Australia. We're new, and we're turning the motor assessing industry upside down.

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Hello Claims* utilises award winning technology to ensure fleet managers, insurers and claims managers achieve a faster, easier, automated claims management process. We offer a progressive and dynamic culture that is built on innovation, creation, collaboration and thought leadership.

The growth of Hello Claims has created an exciting opportunity for a* claims administrator* to join our busy team. This position will invite you into our fast-growing, exciting, and dynamic culture. If you have the right skills set, a customer-centred attitude, and enjoy coming to work with a smile on your face, then we want to hear from you!
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This role is varied and responsibilities will include: *

• Coordinating motor repair schedules with clients and repairers
• Managing key client accounts and their claims delivery
• Liaising with all stakeholders in relation to claims progress
• Data entry and processing of motor insurance documentation
• Supporting all team members at Hello Claims
• Making inbound and outbound emails & phone calls

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Skills & Experience: *

• Minimum of 1 years’ administration experience (desirable)
• Experienced and comfortable in communicating over the phone
• Ability to build rapport with external parties
• Excellent verbal and written communication skills
• A strong and positive work ethic
• Exceptional customer service skills
• Excellent problem solving skills with innovative solutions
• Can work in a fast-paced environment

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What is on Offer?*

• The opportunity to progress your career working in an international company that encourages staff progression
• Great company culture with a supportive team
• Attractive remuneration package
• Ongoing support and development

If you think you have the skills, knowledge and experience that fit this description, we want to hear from you!

Job Type: Full-time